Decisions backed by evidence
Every score, saving and recommendation points to the records behind it, and gaps show as Unknown instead of a guess.
Techorph HTMS™
Technology Management
Know every system, contract and dollar.
One place for what the hotel runs, who supports it, what it costs and what to do next, so leadership decides with evidence instead of guesswork.
$250per hotel/month
See it in action
What is included
Each line describes what the product does today.
- Available
- Built into the product.
- Early access
- Built and available to your hotel, still being proven with live hotels.
- Planned
- Not built yet.
See everything you run
- Technology OverviewAn executive view of what needs attention, what it costs and what to do next.
- Technology EcosystemEvery system with its owner, vendor, lifecycle and recorded dependencies, on a live inventory and map.
- Guest TechnologySee which systems and capabilities support each stage of the guest journey, and where one is missing.
- Department SystemsSpend, renewals, issues and scores for the technology each department relies on. Anything unrecorded shows as Unknown.
- Internal IT SystemsNetwork, infrastructure and support hardware recorded in the same inventory and asset register.
- Integration ManagementRecord every interface with its owner, direction, status and monitoring.
- Integration DesignDesign one-way and two-way interfaces, generate a copyable specification and save proposed field mappings.
- Data Flow MappingMap source and destination systems and the fields that move between them.
Control what you spend
- Budget ManagementCAPEX and OPEX, plan against actual, committed spend, forecast, variance and scenarios, with executive reporting and exports.
- Asset ManagementA hardware register with custody, maintenance, warranty, refresh forecast and retirement.
- Vendor ManagementA vendor directory with service performance, contacts, SLAs, benchmarks and side-by-side comparison.
- Contract ManagementContracts, obligations and costs, with a renewal queue that shows notice dates early.
- Procurement ManagementRun RFP and RFQ sourcing events, evaluate proposals against your criteria and approve the decision.
- Cost OptimizationEvidence-based savings estimates from duplicate platforms, idle licences, unused features and renewal leverage.
Plan and deliver
- Project ManagementPortfolios, programs, milestones, task dependencies and team capacity in one plan.
- IT StrategyDepartment requests, IT feasibility review, funding status, objectives and business cases in one planning desk.
- Technology RoadmapA one-, three- and five-year roadmap linked to budgets and dependencies, with export.
- Department AlignmentDepartment objectives and KPIs, technology requests and a Business Alignment score.
Know how technology is performing
- Technology HealthA weighted health score across availability, lifecycle, service, integration, risk and commercial factors, withheld when evidence is too thin.
- Technology MaturityMeasure maturity from Manual to Signature and see which requirements are met, not met or unknown.
- System UsabilityUsability and adoption indicators for each system, shown as Unknown until the evidence is recorded.
- Technology ScoringSix-dimension system scores with confidence, bands and the evidence behind each result.
- AI ReadinessScore how ready the hotel’s data, integrations, governance and people are for AI, with the explanation behind each result.
- Technology RiskOperational risks, lifecycle issues and project risks in one ranked queue with owners.
Govern and protect
- IT GovernanceReadiness tracking across policies, SOPs, recovery and continuity plans, requests and approvals.
- IT Policies & SOPsA policy and SOP library with templates, version history, distribution, staff acknowledgement and approvals.
- Disaster RecoveryRecovery plans with protected systems, owners, recovery objectives, test records and next-test dates.
- Business ContinuityContinuity plans with manual workarounds, dependency sequence, vendor escalation, exercises and readiness gaps.
- Downtime ManagementMajor-incident recovery with communication drafts, post-incident reviews and change-freeze windows.
- Change ManagementA change board with risk, approval steps, freeze windows, scheduling, outcome review and history.
- Document ManagementSecure intake that reads contracts, invoices and inventories with AI, then asks a person to confirm each fact.
Lead with intelligence
- Executive ReportingSix ready reports for the CFO, operations, monthly IT, the board, the portfolio and the enterprise, with published copies.
- Keyline Core IntelligenceAsk a question and get an answer from the hotel’s own records, with citations and confidence. Missing evidence is stated, not guessed.
- Keyline RecommendationsEvidence-cited recommendations on cost, risk and next steps, ranked by your hotel’s own rules.
- Proactive AlertsRule-based alerts and reminders that surface renewals, expiries and exceptions early.
Planned
Not built yet, so not part of the product today.
- Purchase requests and ordersPlannedRaise and approve purchase requests and orders inside procurement.
- Planned-outage registerPlannedSchedule planned outages and assess downtime impact.
- Document library with version controlPlannedVersion control for every document type, beyond policies and SOPs.
- Usability surveysPlannedCapture employee usability feedback for each system.
Keyline Core Intelligence answers from the hotel’s own records and tells you when evidence is missing.
What it does for the hotel
See renewals and savings early
Duplicate platforms, idle licences and renewal dates are visible before the notice period closes.
One plan for technology
Tie projects, budgets and the roadmap to hotel objectives, so leadership sees what is funded and why.
See it with your own hotel
Book a demo and bring one current priority. We will show how it works with your systems and your teams.